Intercom Analytics and Reporting
Intercom is a fantastic tool for providing chat support, sales outreach, and even email marketing - all in one, easy to use tool. We're such big fans of the platform here at DataHero that we use Intercom ourselves to handle the customer facing side of our business. It has allowed us to improve our direct relationships with our customers and ensure that our support team is more readily available to provide the highest levels of customer support.
Read More >Get Actionable Insights From Recurly Reporting & Analytics
Everyone knows that data analytics and KPI metrics are important to monitor for any successful subscription business. But more importantly these days, going beyond the standard out-of-the-box Recurly Reporting & Analytics suite is where you'll find real, actionable insights into how your specific subscription business is performing. It's this combination of staying on top of your key metrics with KPI dashboards, and diving into the specific details of your Recurly data with deeper data analytics, that leads to the real insights that will move your business forward.
Read More >6 Easy Ways to Get Deeper Hubspot Sales Analytics
Hubspot is an industry leader when it comes to sales and marketing automation and CRM management. But successfully taking advantage of the platform goes beyond just entering information and managing workflows. Fully managing and analyzing Hubspot Sales analytics can often become the difference between just using the platform and really optimizing your business for performance.
Read More >Get Faster Insights From Your Desk.com Analytics
If you're like many small businesses, Desk.com helps you provide an all-in-one customer support platform to help service your customers. Salesforce's Desk.com helpdesk product is one of the leading solutions in the market for customer service cloud software for SMBs. However, when it comes to quickly and easily analyzing your customer support and service analytics, out-of-the-box software can often be lacking and limiting in the ability to draw meaningful, actionable insights.
Read More >How to Merge Surveys in SurveyMonkey
So, you've successfully created and administered multiple surveys in SurveyMonkey to the same set of respondents and now you want to merge those results to get a combined view of your respondents' views.
Read More >Visualize Holiday Spending: 2017 Holiday Sales Report
As 2017's holiday shopping season comes to a close, we take a look at how 2017's holiday spending looked compared to previous years.
Read More >Financial Data Tells The Real Story of Your Business: DataHero+Quickbooks Online
Zirtual, a virtual assistant startup with over 400 employees and $5.5 million in funding, closed their doors overnight because they made a financial data mistake that could have easily been avoided.
Read More >Self-Service Big Data Analytics Made Incredibly Easy
There are several ways to manage your big data—you can invest more in IT and hire a team of data engineers to write SQL queries. But that means that it's taking days or even weeks just to generate a report.
Read More >4 Design Principles for Your Best Data Dashboard
Imagine you’re a pilot cruising along with clear skies when suddenly you start to lose altitude. Your heart racing, you quickly scan the data on your dashboard to figure out and fix the problem so that the plane doesn't crash.
Read More >When DataHero Meets Intercom: Chart All Your Messaging
Our customers love the way Intercom saves them from having to subscribe to different services for email marketing, sales chat, and technical support. Instead, one tool centralizes all of those different types of communications.
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