Zendesk Analytics & Reporting

August 7th, 2018

Zendesk has become an industry standard when it comes to cloud-based customer support software. It's ease of use and cloud-based tools for support teams has led it to being used by thousands of companies around the world. We're such big fans of their easy to use software here at DataHero that we use Zendesk ourselves to handle our support tickets, while using DataHero to dive into our Zendesk analytics. It has allowed us to track and measure our support tickets to ensure that our customers are always receiving the highest level of customer care.

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Monitor Your Metrics with Business Dashboards

July 2nd, 2018

At DataHero, we are often asked for help in creating easy to use, professional-looking, and affordable business dashboards. Sometimes it's for internal purposes - getting the sales team aligned to hit quarterly sales goals, reviewing marketing spend and campaign ROI, or sharing business KPIs with the broader company. Other times, it's for external audiences - putting together a client metrics dashboard, delivering automated marketing reports for ongoing campaigns, or showcasing the results of a customer project.

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Get Faster Insights From Your Desk.com Analytics

February 11th, 2018

If you're like many small businesses, Desk.com helps you provide an all-in-one customer support platform to help service your customers. Salesforce's Desk.com helpdesk product is one of the leading solutions in the market for customer service cloud software for SMBs. However, when it comes to quickly and easily analyzing your customer support and service analytics, out-of-the-box software can often be lacking and limiting in the ability to draw meaningful, actionable insights.

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Marketo Analytics & Reporting

January 20th, 2018

DataHero has had a longstanding partnership with Marketo, the leading marketing automation tool. With the power of Marketo's marketing automation paired with DataHero's industry leading easy to use analytics and reporting platform, you can quickly and easily dig deeper into your marketing data with DataHero and analyze your marketing funnel from start to finish.

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Financial Data Tells The Real Story of Your Business: DataHero+Quickbooks Online

August 28th, 2017

Zirtual, a virtual assistant startup with over 400 employees and $5.5 million in funding, closed their doors overnight because they made a financial data mistake that could have easily been avoided.

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Get the Most Out of Facebook using MailChimp Facebook Ads

June 20th, 2017

Getting up and running with Facebook ads can be a pain. It's expected that you'll spend significant amounts of money showing your ads to the wrong audiences before you ever start getting a real return. Even then, it's a constant struggle to refine your targeting criteria and improve your ROI.

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4 Design Principles for Your Best Data Dashboard

June 6th, 2017

Imagine you’re a pilot cruising along with clear skies when suddenly you start to lose altitude. Your heart racing, you quickly scan the data on your dashboard to figure out and fix the problem so that the plane doesn't crash.

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4 Charts You Need to Optimize Your AdWords ROI

December 10th, 2016

There's one basic question that marketers continue to ask over and over again when trying to understand their Google AdWords ROI:

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Optimizing Your AdWords Marketing Funnel

December 7th, 2015

Optimizing your AdWords marketing funnel is an iterative process that requires taking a look at your underlying AdWords analytics, reviewing insights from the data, and tweaking accordingly. While this may sound daunting, DataHero makes it easy to get faster insights from your Google AdWords data through our AdWords data connector - making it one-click easy to import your AdWords data and create charts, reports, and dashboards on your AdWords marketing funnel.

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AdWords Analytics For PPC Marketers

June 16th, 2015

Data from your AdWords campaigns is critical to optimizing them and ensuring your PPC budget is as lean and efficient as possible. Whether you manage AdWords analytics for multiple clients at an agency or you manage AdWords in-house, the platform is likely a cornerstone in your digital marketing initiatives. The problem is, most of us have a hard time visualizing what this giant table of information lays out for you. Dig any further into each campaign, ad group and ad, and it gets even worse. It’s incredibly difficult to pull insights out of just a table of data.

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