The DataHero Blog

Zendesk Analytics & Reporting

August 7th, 2018

Zendesk has become an industry standard when it comes to cloud-based customer support software. It's ease of use and cloud-based tools for support teams has led it to being used by thousands of companies around the world. We're such big fans of their easy to use software here at DataHero that we use Zendesk ourselves to handle our support tickets, while using DataHero to dive into our Zendesk analytics. It has allowed us to track and measure our support tickets to ensure that our customers are always receiving the highest level of customer care.

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Embedding DataHero Charts Into Your Website

July 31st, 2018

DataHero is known for its incredibly quick and easy way of creating charts, reports, and dashboards from your data across dozens of popular cloud services. Many of our customers rely on us to create dashboards that they share with clients and teams to stay on top of key metrics like sales trends, marketing spend, or customer service team performance. But did you know you can also create embeddable charts that you can add to any website, blog, or wiki?

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Smartsheet Analytics and Dashboards

July 25th, 2018

Are you a fan of Smartsheet sheets but struggle with creating the Smartsheet analytics, reporting, and dashboards that you need to run your projects and teams? Do you need more professional looking or insightful charts and data visualizations to dive deeper into your results?

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KPI Dashboards: All Your Metrics in One Place

July 23rd, 2018

It's 2018. So why are we still talking about KPI Dashboards?

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Slowdown in SaaS: Do sales slow during the summer?

July 11th, 2018

It's approaching mid-July here in Santa Monica, where DataHero is based. Which means that the beaches are crowded and tourists are busy taking bird scooters to their next coastal destination. Add to that the fact that the World Cup is entering the late stages, Wimbledon is shaping up to be an exciting battle for this year's winners, and one can't help but wonder if this all leads to a slowdown in SaaS sales and general business activity during the summer months.

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Monitor Your Metrics with Business Dashboards

July 2nd, 2018

At DataHero, we are often asked for help in creating easy to use, professional-looking, and affordable business dashboards. Sometimes it's for internal purposes - getting the sales team aligned to hit quarterly sales goals, reviewing marketing spend and campaign ROI, or sharing business KPIs with the broader company. Other times, it's for external audiences - putting together a client metrics dashboard, delivering automated marketing reports for ongoing campaigns, or showcasing the results of a customer project.

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DataHero’s Commitment to GDPR

May 28th, 2018

At DataHero, we take data privacy and data protection very seriously and we are committed to protecting our users and complying with data privacy and security regulations, including GDPR. As such, we have made the appropriate changes to our site and services as part of our commitment to meet GDPR standards. GDPR regulations went into effect as of May 25, 2018.

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Get Insights To Fuel Data-Driven Marketing

March 26th, 2018

You've heard the term already. Data-Driven Marketing has taken over. And of course it makes sense - taking advantage of actionable data insights based on user behavior and 3rd party data to determine, and possibly predict, future actions and outcomes seems to be a no brainer.

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Intercom Analytics and Reporting

March 21st, 2018

Intercom is a fantastic tool for providing chat support, sales outreach, and even email marketing - all in one, easy to use tool. We're such big fans of the platform here at DataHero that we use Intercom ourselves to handle the customer facing side of our business. It has allowed us to improve our direct relationships with our customers and ensure that our support team is more readily available to provide the highest levels of customer support.

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Get Actionable Insights From Recurly Reporting & Analytics

March 9th, 2018

Everyone knows that data analytics and KPI metrics are important to monitor for any successful subscription business. But more importantly these days, going beyond the standard out-of-the-box Recurly Reporting & Analytics suite is where you'll find real, actionable insights into how your specific subscription business is performing. It's this combination of staying on top of your key metrics with KPI dashboards, and diving into the specific details of your Recurly data with deeper data analytics, that leads to the real insights that will move your business forward.

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