Intercom Analytics and Reporting

March 21st, 2018

Intercom is a fantastic tool for providing chat support, sales outreach, and even email marketing - all in one, easy to use tool. We're such big fans of the platform here at DataHero that we use Intercom ourselves to handle the customer facing side of our business. It has allowed us to improve our direct relationships with our customers and ensure that our support team is more readily available to provide the highest levels of customer support.

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Get Actionable Insights From Recurly Reporting & Analytics

March 9th, 2018

Everyone knows that data analytics and KPI metrics are important to monitor for any successful subscription business. But more importantly these days, going beyond the standard out-of-the-box Recurly Reporting & Analytics suite is where you'll find real, actionable insights into how your specific subscription business is performing. It's this combination of staying on top of your key metrics with KPI dashboards, and diving into the specific details of your Recurly data with deeper data analytics, that leads to the real insights that will move your business forward.

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6 Easy Ways to Get Deeper Hubspot Sales Analytics

February 25th, 2018

 

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Get Faster Insights From Your Desk.com Analytics

February 11th, 2018

If you're like many small businesses, Desk.com helps you provide an all-in-one customer support platform to help service your customers. Salesforce's Desk.com helpdesk product is one of the leading solutions in the market for customer service cloud software for SMBs. However, when it comes to quickly and easily analyzing your customer support and service analytics, out-of-the-box software can often be lacking and limiting in the ability to draw meaningful, actionable insights.

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How to Merge Surveys in SurveyMonkey

January 28th, 2018

So, you've successfully created and administered multiple surveys in SurveyMonkey to the same set of respondents and now you want to merge those results to get a combined view of your respondents' views.

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Visualize Holiday Spending: 2017 Holiday Sales Report

December 26th, 2017

As 2017's holiday shopping season comes to a close, we take a look at how 2017's holiday spending looked compared to previous years.

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Financial Data Tells The Real Story of Your Business: DataHero+Quickbooks Online

August 28th, 2017

Zirtual, a virtual assistant startup with over 400 employees and $5.5 million in funding, closed their doors overnight because they made a financial data mistake that could have easily been avoided.

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The Difference Between Reporting and Analysis and Why it Matters

August 14th, 2017

Many people were certain that Hillary Clinton was going to win the presidential election, but their assumptions were based on polling data reports, not data analysis.

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4 Design Principles for Your Best Data Dashboard

June 6th, 2017

Imagine you’re a pilot cruising along with clear skies when suddenly you start to lose altitude. Your heart racing, you quickly scan the data on your dashboard to figure out and fix the problem so that the plane doesn't crash.

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What’s the Difference Between DataHero and Its Cloud Competitors?

May 12th, 2017

Startups and small companies have every reason to question whether the buzzphrase "big data" is too much, too soon -- even though they need to make data-driven decisions just like larger or more mature companies.

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