The DataHero Blog

Slowdown in SaaS: Do sales slow during the summer?

July 11th, 2018

It's approaching mid-July here in Santa Monica, where DataHero is based. Which means that the beaches are crowded and tourists are busy taking bird scooters to their next coastal destination. Add to that the fact that the World Cup is entering the late stages, Wimbledon is shaping up to be an exciting battle for this year's winners, and one can't help but wonder if this all leads to a slowdown in SaaS sales and general business activity during the summer months.

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Monitor Your Metrics with Business Dashboards

July 2nd, 2018

At DataHero, we are often asked for help in creating easy to use, professional-looking, and affordable business dashboards. Sometimes it's for internal purposes - getting the sales team aligned to hit quarterly sales goals, reviewing marketing spend and campaign ROI, or sharing business KPIs with the broader company. Other times, it's for external audiences - putting together a client metrics dashboard, delivering automated marketing reports for ongoing campaigns, or showcasing the results of a customer project.

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DataHero’s Commitment to GDPR

May 28th, 2018

At DataHero, we take data privacy and data protection very seriously and we are committed to protecting our users and complying with data privacy and security regulations, including GDPR. As such, we have made the appropriate changes to our site and services as part of our commitment to meet GDPR standards. GDPR regulations went into effect as of May 25, 2018.

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Get Insights To Fuel Data-Driven Marketing

March 26th, 2018

You've heard the term already. Data-Driven Marketing has taken over. And of course it makes sense - taking advantage of actionable data insights based on user behavior and 3rd party data to determine, and possibly predict, future actions and outcomes seems to be a no brainer.

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Intercom Analytics and Reporting

March 21st, 2018

Intercom is a fantastic tool for providing chat support, sales outreach, and even email marketing - all in one, easy to use tool. We're such big fans of the platform here at DataHero that we use Intercom ourselves to handle the customer facing side of our business. It has allowed us to improve our direct relationships with our customers and ensure that our support team is more readily available to provide the highest levels of customer support.

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Get Actionable Insights From Recurly Reporting & Analytics

March 9th, 2018

Everyone knows that data analytics and KPI metrics are important to monitor for any successful subscription business. But more importantly these days, going beyond the standard out-of-the-box Recurly Reporting & Analytics suite is where you'll find real, actionable insights into how your specific subscription business is performing. It's this combination of staying on top of your key metrics with KPI dashboards, and diving into the specific details of your Recurly data with deeper data analytics, that leads to the real insights that will move your business forward.

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6 Easy Ways to Get Deeper Hubspot Sales Analytics

February 25th, 2018

Hubspot is an industry leader when it comes to sales and marketing automation and CRM management. But successfully taking advantage of the platform goes beyond just entering information and managing workflows. Fully managing and analyzing Hubspot Sales analytics can often become the difference between just using the platform and really optimizing your business for performance.

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Get Faster Insights From Your Desk.com Analytics

February 11th, 2018

If you're like many small businesses, Desk.com helps you provide an all-in-one customer support platform to help service your customers. Salesforce's Desk.com helpdesk product is one of the leading solutions in the market for customer service cloud software for SMBs. However, when it comes to quickly and easily analyzing your customer support and service analytics, out-of-the-box software can often be lacking and limiting in the ability to draw meaningful, actionable insights.

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How to Merge Surveys in SurveyMonkey

January 28th, 2018

So, you've successfully created and administered multiple surveys in SurveyMonkey to the same set of respondents and now you want to merge those results to get a combined view of your respondents' views.

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Visualize Holiday Spending: 2017 Holiday Sales Report

December 26th, 2017

As 2017's holiday shopping season comes to a close, we take a look at how 2017's holiday spending looked compared to previous years.

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